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Booking, Cancelling Terms, & Conditions

All clients are required to agree to the following Release and Liability Waiver, which is effective for all services and sessions. 
Please check each box to show your understanding. 

By booking a service/package, I acknowledge and agree that:

  • I acknowledge and agree that:

  • I  agree and give my permission to release my information and pre-intake report to the clinic and the staff for my treatments and all the services I will be receiving.   

  • Practitioners at Zen Clinic do not diagnose conditions, prescribe medications, or provide medical treatments

  • I assume sole responsibility for my own health and for the results of any sessions/services provided by Zen Clinic that may affect my health in any way

  • Treatments will not replace conventional medical diagnosis or treatment. I will continue taking medication that has been prescribed to me by a licensed medical physician and will continue to follow their instructions

  • I release Zen Clinic, its owners, and practitioners from all legal liability during/after my participation in any treatments.

  • All information received by me from Zen Clinic’s practitioners is accepted with full knowledge that any action taken by me as a result of the information received is my complete responsibility

  • If any disruptive, inappropriate, or mentally unwell behavior is displayed to the staff or other clients, to the point the staff and coaches cannot or is not qualified to contain, you may be released and asked to leave the clinic and be referred to another facility or professional.  

  • Without repercussions towards Zen Clinic or refunds of any kind.

  • I understand that if I bring/consume any alcohol or drugs during my time at the Clinic I can be asked to leave early without any refunds. 

  • All Money received by the client can and will be dispersed by the company in different areas and used as per our discretion.     

  • I understand that all payments received from me by Zen Clinic are non-refundable. 

  • I understand that all packages/ services are non-refundable

  • I understand that once a receipt has been given for insurance companies to cover, no credits/refunds will be given on packages/services. 

  • I knowledge and understand that packages are subject to include a gratuity fee

Cancellation Policy and Terms:

Zen Clinic requires payment for the entirety of services booked at the time of booking/or if paid a deposit, once the service is completed and is nonrefundable once paid for including the deposit but can be rebooked and if canceled within 48-72 hours before my appointment.
All Deposits and payments made are nonrefundable. 

All Packages/Cosmetic/Services are non-refundable, services can be rescheduled but if canceled less than 24 hours a $50 fee will be charged. 

COVID-19: If you are unable to attend for a COVID-19 related reason (border restriction, unwell) and give a 72-hour or more notification a full credit (credit only) will be given for your services to rebook valid for up to 6 months from the original date. 

If less than 72-hour of notification is provided half of the service total will be forfeited but the remainder will be given as a credit only to be rebooked, no refunds will be given.  
You must show proof as to why you are unable to come and a date change fee may be applied. 

If you choose to leave your session early, (FOR ANY REASON) there will be no credits, no refunds, or transferrable services or time. You cannot transfer to somebody else, any remaining services/Time. 

Late Appointment Policy:
Your reservation will only be held up to 1 hour from your appointment time unless special requests have been made prior to your service. 



 In consideration of my participation in the foregoing, the undersigned acknowledge and agree to the following:

  • I am aware of the existence of the risk on my physical appearance to the venue and my participation in the activity of Zen Clinic that may cause injury or illness such as, but not limited to Influenza, MRSA, or COVID-19 that may lead to paralysis or death.

  • I have not experienced symptoms that of fever, fatigue, difficulty in breathing, or dry cough, or exhibiting any other symptoms relating to COVID-19 or any communicable disease within 14 days before attending.

  • I have not, nor any member(s) of my household, traveled by sea or by air, internationally within 30 days before attending.

  • I did not, nor any member of my household, visit any area within the United States or Canada that was reported to be highly affected by COVID-19, in 30 days before attending.

  • I have not been, nor any member(s) of my household, diagnosed to be infected with the COVID-19 virus within 30 days before attending.


Following the pronouncements above I hereby declare the following:

  • I am fully and personally responsible for my own safety and actions while and during my participation and I recognize that I may be in any case at risk of contracting COVID-19.

  • With full knowledge of the risks involved, I hereby release, waive, discharge Zen Clinic, its board, officers, independent contractors, affiliates, employees, representatives, successors, and assigns from any and all liabilities, claims, demands, actions, and causes of action whatsoever, directly or indirectly arising out of or related to any loss, damage, injury, or death, that may be sustained by me related to COVID-19 while participating in any activity while in, on, or around the premises or while using the facilities that may lead to unintentional exposure or harm due to COVID-19.

  • I agree to indemnify, defend, and hold harmless the Organization from and against any and all costs, expenses, damages, lawsuits, and/or liabilities or claims arising whether directly or indirectly from or related to any and all claims made by or against any of the released party due to injury, loss, or death from or related to COVID-19.

  • By signing below I acknowledge that I have read the foregoing Liability Release Waiver and understand its contents; that I am at least eighteen (18) years old and fully competent to give my consent; That I have been sufficiently informed of the risks involved and give my voluntary consent in signing it as my own free act and deed; with full intention to be bound by the same, and free from any inducement or representation.


YES, I agree to the terms above by booking a service/Package 

Billing Info


Financing Options 

*Note* Zen Clinic/Retreats are not directly linked or working with any companies below. Nor are we responsible  for any processes/disputes/issues. All business done with any of the companies listed are just helpful options and all responsibility is on the client to do research and READ all terms and conditions before accepting financing. 

Option #1: Credit Medical 

Credit Medical specializes in providing loans for elective medical procedures.

Here are some of the advantages of financing through us:

  • Fast and easy credit approval

  • No down payment or collateral

  • Assured confidentiality

  • Competitive interest rates

  • Fixed interest rate throughout the repayment term

  • Loans are open and can be paid out at anytime

  • Borrow any amount you need ($1,000 minimum)

  • The repayment term of 60 months

How to apply: 

Apply Online here.

Apply by calling the following toll-free number: 1-800-270-9290.

We will inform you when your loan gets approved. As long as you have a good credit rating, approval is virtually assured.

Once your loan has been approved, you receive a loan agreement from us. You simply sign it and return it to us along with a photocopy of a void cheque, which we will use for debiting your account. We then notify your doctor of your financing arrangement by sending him/her a form. Your doctor signs it and returns it to us. Your doctor will receive full payment through us, up to three weeks in advance of the procedure. We will then debit monthly payments from your checking account, according to the terms of your loan.

Got more questions? Click here. 

Option #2: Loan Canada
  • Comparing Lenders 
  • Up to $50,000 (unsecured personal loan) 
  • 3 to 60 months   
  • 2.99% - 46.96% interest rate 
Apply Here

Option #3: Loan Connect
  • Larger Unsecured Loans
  • $500 - $50,000   
  • 6 to 60 months   
  • 60% to 46.96
Apply Here
Option #4: Leading Mate 
  • Guarantor Loans & Borrowers with Bad Credit   
  • $2,000 - $10,000   
  • 12 to 60 months   
  • 34.9% - 43%
Apply Here


​List of Insurance companies we can direct bill for:

  • BPA Benefit Plan Administrators

  • Canada Life

  • Canadian Construction worker union 

  • Chambers of commerce group insurance 


  • ClaimSecure

  • Cowan

  • D.A. Townley

  • Desjardins Insurance 

  • First Candian 

  • GMS Carrier 49

  • GMS Carrier 50

  • GroupHEALTH

  • GroupSource

  • Industrial Alliance

  • Johnson Inc.

  • Johnston Group Inc.

  • La Capitale Insurance and Financial services

  • LiUNA Local 183

  • LiUNA Local 506

  • Manion

  • Manulife Financial 

  • Maximum Benefit 

  • People Corporation

  • RWAM insurance Administrators 

  • Sun Life Financial 

  • TELUS AdjudiCare 

  • Union Benefits

  • UV Insurance 

  • Alberta Blue Cross

Direct Billing
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